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Customer Service

CaptureThe Oak Lawn Park District is looking to improve our Customer Service and provide our patrons with the best services possible. We can't do it without your help.

Please fill out this brief customer service survey.
Hard copies are available at each of our front desks

Customer service is one of the most important parts of an
organization's overall strategy for success.


The commitment to customer service always begins at the
top and the Oak Lawn Park District is no different.

In accordance with our Strategic Plan's Key Strategy #5 (Improve Customer Service) the Park District's Communications Department has launched an initiative to develope a comprehensive plan that will achieve this goal of offering across-the-board, training that will put everyone on the same page. There will be consistency among all of our colleagues with regards to customer service expectations, both internal and external.